The implementatiion of the new RLA system was initially designed to cater only to clients submitting new applications. Clients who were already registered on the old system via a DA185 application were not required to re-register on the new RLA system. The system was designed on a first-in-first-out principle and clients that required re-registering on the new RLA system would severely impact the turnaround times (TAT) of new applications due to operational capacity constraints